STL Partners - business model innovation in the TMT sector

The 2-Sided Telecoms Market Opportunity

First published in March 2008.
From 6 Aug 2009, new buyers will also receive an update in Q4 2009.

Contents

1. Executive Summary

2. Introduction

  • Current Telecom Operator Challenges
  • Current Operator Strategies
  • Introducing 2-sided Markets
  • Role of this Report

3. The Telco Platform Service Capabilities – Scope to Grow & Grow

  • Defining the Platform Service Capabilities
  • Required Telco Skills and Assets
  • Key Issue – Customer Data Protection & Privacy

4. Sizing the Platform Opportunity – United we Stand; Divided we Fall

  • Sizing the 7 Service Capabilities:
    • Identity, Authentication & Security
    • Advertising, Marketing Services & Business Intelligence
    • E-Commerce Sales
    • Order Fulfilment – Off-line
    • Order Fulfilment – On-line (E-Content Delivery)
    • Billing & Payments
    • Customer Care
  • Sizing the Top 4 Verticals
  • Telco VAS Platform: Examples
  • Conclusions & Implications

5. Case Studies – Telecoms is lagging other Industries

  • Case Studies from Telco
  • Case Studies from Other Industries

6. Moving Forward

7. Appendix


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Updated 15 May 2008