Telecoms market sector strategy

The Customer

Largest business unit of a global IT player.

The Challenge

The client has traditionally been recognised as a premium hardware supplier.  However, with revenue and margins rapidly eroding on hardware, the global IT player urgently needed to move up the value chain (into solutions and services) to protect its revenues and profits. Additionally, the client organisation was not fully structured to deliver services. The challenge was to identify areas where the client organisation could rapidly build a presence and then gradually undertake a transformation from products to a more balanced, diversified offerings portfolio.

The solution

Worked with the client to deliver a strategy based on profound understanding of telco industry, client business, organisation and its wanted position.  The strategy covered not only focus solution areas but also an organisational structure that enabled effective collaboration between geographies and accounts.  Also provided a mechanism for continually measuring and evaluating the business.

The STL Advantage

Bringing together extensive telco operational experience, deep understanding of client based on long term relationship, as well as expertise in implementation of strategic and transformation initiatives. Collaborative approach that brings out issues much more effectively, faster throughout the organisation.

The result

Successfully delivered a strategy that was fully endorsed by the client organisation.  Currently working on implementation of the strategy on a global scale IT hardware, software and services supplier to the Telecommunications industry.